About us

FlowEcoRides.com is an online retailer providing competitive prices on Electric Bikes and Electric Scooters.  We aim to provide a memorable experience when you shop on our online store by offering quality products with top-rated customer service.

 

We are based in London, United Kingdom, with offices nationwide. We distribute worldwide via FedEx, UPS, and First Class Priority Mail.

We have been operating since 2020 and we have managed to build up a reputable establishment online. We have a great team to help our customers make informed decisions, offering our customers the best Electric Bikes and Electric Scooters available.

If you have any questions about our products, or if would like to check the availability of an item, please use the “Contact us” page to get in touch.

 

Our Mission

1. To create a cleaner, safer, healthier environment for all

Now more than ever, has the importance of protecting our health, our  environment and our communities become evermore clear. We can all play our part to ensure we are contributing not only to the immediate impacts of environmental crisis, but ensure we are leaving the next generations a world we can be proud of.

Transport is one of the worlds biggest sources of CO2, and responsible for the emission of over a quarter of all greenhouse gases, and we're not seeing this slow down. 

At Flow, we believe in changing the way we travel could have a drastic impact on helping our planet and helping our communities. To help us lead healthier, happier lives. 

2. To help revolutionise modern day travel

Electric Bikes and Electric Scooters are truly paving the way, to not only provide a cleaner, more sustainable means of travel, but we believe it is contributing massively to how people think about modern day travel. 

Replacing the invasive noise pollution of a car horn for a polite ring of the bell, to reduce the revving of a motor for a silent electric motor, to replace single person use of fuel guzzling cars, to lower costs to help people save more. These are just a handful of benefits we see the revolution of modern day travel bringing to the forefront. 

We can all play our part, and at Flow, we believe in creating a happier, safer, cleaner environment and planet for all. 

3. To provide unrivalled service and support

At the core of what we do as an online retailer, is to provide confidence, comfort and clarity to help our customers make the right choices.

We know it can be a daunting experience, to navigate around the terminology, know what is truly going to fit your needs and make sure it's kept inline with your budget. 

Our goal is to make that decision as easy as possible for you. Our team of experts are on hand to, arm you with all the information you need, to make a decision with confidence. 

Our Promise to You

1. Free Delivery. Always.

We take the hit so you don't have to. Buying an Electric Scooter or Electric Bike is a big decision it itself. We want to do everything we can to make sure this is as easy of a decision for you as possible.

This is why we have free, tracked delivery on all orders, internationally. 

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2. Price Match Guarantee

We always aim to get the best deals possible from our suppliers, to help our customers benefit from the best prices possible online. 

You should never have to pay more for the same product, so if you find the same product for cheaper elsewhere online, contact us, and we will be happy to price match. That's our guarantee. 

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3. Manufacturer Warranty Cover

We ensure that we only partner with brands and suppliers that offer warranty cover for their products. This ensures that you have the peace of mind when purchasing a product from us, that if there are any manufacturing or material defects, you have full rights to a replace, repair or exchange your product.

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4. Expert Advice & Support

Our team of experts are riders, enthusiasts and specialists in electric mobility. Their mission at Flow is to make sure our customers have the right knowledge and answers, no matter how simple or complicated the questions are. 

Always on hand, happy to help and always aim to provide top quality service and support for all our customers. 

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5. Flexible Payment Options

All well as accepting payments from a number of options such as PayPal, Visa, Mastercard, Apply Pay, Google Pay etc. We have also partnered with Klarna to help you spread your costs, and provide real flexibility in how you choose to pay. Whatever option works for you.

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